We pride ourselves on our commitment to customer service. Read a small sampling of the comments about our travel advisors providing amazing customer service. We love hearing daily from our satisfied Cruising Company Etc. travelers.
We returned from our Scandanavian/Russian cruise on Azamara Journey and just wanted to give a big “shout out” to our CruisingCo advisor for a wonderful trip. I just cannot say enough good things about the whole experience as it more than met our expectations. The tours, guides, and ports were enjoyed by all. My husband was in Berlin before the wall came down however the stop was a first for the rest of us. Helsinki and Tallin are lovely places to visit. Tallin is a beautiful well preserved midival city. St. Petersburg Russia should be a must on everyones bucket list; just so much history to absorb. The Azamazing Evening was spectacular as we spent the evening with the St. Petersburg Philharmonia. We walked away saying “Bravo Bravo”. At the end of our journey, we spent three in Stockholm and enjoyed every second of our visit. Another beautiful and enchanting city.
Our consultant was wonderful; her expertise and patience was most appreciated. This was our second cruise on Azamara Journey and a first for my brother-in-law and his wife. They thoroughly enjoyed themselves (as I knew they would) and we all look forward to another cruise in the very near future. Many thanks and we look forward to our next journey with CruisingCo.
Mary and Phil M
Porter, Texas
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... I appreciate that you always get back to me right away. In this day and age your willingness to help is so amazing. We are getting excited. I cannot believe that we had gotten such a great price to begin with.
Donna M
Cape Coral, Florida
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Everything our consultant does is special. She keeps in constant contact. She answers emails very promptly at all hours. She even got us an upgrade to a Penthouse Suite this last cruise which was absolutely fantastic. She is the best. I refer her to everyone I know. - Norwegian Cruise Line Sailing
Patrick L
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"WOW......WHAT A TRAVEL AGENCY!!! My experience with CruisingCo.com is beyond words. At the last minute my fiance and I decided to take a honeymoon to Walt Disney World. CruisingCo.com. was WONDERFUL. Our agent was one of the only travel agents who answered my request through an online request service within the hour. I had about 40 travel agents e-mail me, and CruisingCo.com had the best price and most important to me... outstanding service!! Not only did our agent take care of all my requests, she gave me a two page e-mail with all the things that we should not miss when at Disney World - Restaurants, Firework shows, Breakfast shows with all the Disney characters - honestly - to describe this wonderful experience I have had with CruisingCo.com would be almost impossible but is was truly UNBELIEVABLE!"
Michelle G
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"Our agent was great to work with. I had questions about the attire for formal night on the cruise. Do people really wear tuxedos? what should my son wear? Our agent was really helpful answering my questions and even e-mailed me a picture of his own sons on formal night during a recent cruise...that was great! My sister booked a Disney trip through our agent, and had a fabulous time and I have recommended him to all my co-workers and friends. This cruise was a long-awaited, well-planned out trip for us and we were not disappointed. We felt we were well armed with all the information we needed to make this such a great family cruise for us...and it was AWESOME! Thanks so much."
Catherine H
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"Our CruisingCo.com agent rocks! She is absolutely the best at what she does. I'd swear she never sleeps. She's always quick to reply to an email, any time of day or night! I've referred her to friends, family and colleagues without hesitation."
Robin S
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"After my family and I booked our vacation we were hit by hurricane Wilma, which made it impossible to pay our balance by the initial deadline. I emailed our agent, and explained the situation to her and she made arrangements to have our deadline extended. If it weren't for her timely help we wouldn't have been able to have such a Magical Time at Disney World."
Tara M
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"Our agent was the most wonderful person we could ever get. She quickly responded any of our questions and had everything well prepared according to our needs. All her tips were accurate. I don't think our trip could be better and everything is thanks to our agent. I'm recommending everybody I know to get in touch with her."
Claudia B
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"We are back and had a great time! We're still recovering from the time changes, but we plan to write you again when we feel a little more in sync. But, in the mean time, we did want to let you know, we had the time of our lives! What a wonderful trip! Can't thank you enough for everything. It was the "Vacation of our Lifetime" and we thank you... We have already told many people what a great time we had and that we could not have done it without your help... Thank you again! Our Hawaiian vacation was the best ever!"
The Z's
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"Our travel consultant has become like a friend of the family. He makes me feel like our vacations are the most important thing in his day. I have told several friends about his personal service. We are getting ready to book our 3rd trip. Thanks again, for all you do!"
Lauren S
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... she always exceeds my already high expectations and remembers the little details that are unique to our family's vacation interests. I will always recommend her to my friends as she always has the right answers for us!
Alissa
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Thanks again! You made our Hawaiian vacation wonderful. We are leaving today and expecting our Disney Cruise to go equally well. Thank you for everything.
Beverly G
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She did a great job. She helped us with a wide range of travel arrangements. I would tell anyone looking to travel to Disney World to book with her.
Beth F
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She has booked a number of trips for my family and I am sendinig friends her way. We alal are blissfully happy with her. With attention to detail, shei is spectacular and thinks of everything. I recommend her as she is a total insider.
Laurie G
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She is very helpful and quick to respond to questions. She is very thorough and pays attention to all of the details big and little. I have bragged about how great she is and how helpful to many others. This is the second time I have planned travel with her and she helps make the planning process much more relaxing.
Amy S
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The attention to detail was great! His taking care of all the excursions while on the cruise was great. Also because this was a podcast cruise, not being in charge of everything while on the cruise allowed us to enjoy more and plan less. Thank you!
Sarah
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She was always available to answer my questions. She responded very quickly to my calls, emails and texts. She was very thorough in her answers to my questions and provided very helpful and specific advice.
Jaci F
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... is a fabulous travel agent . She has helped me many times over the years. She aims to please and goes the full distance to make her customers happy. She is thoughtful about detail. This past week when we were at Disney when (Hurricane) Irma was on her way she contacted me and helped take care of every detail. She keeps her Facebook page updated on everything Disney which is fun & informative. She is the best!
Donna G
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